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Standard Shipping:
• $5 for orders below $50
• Free Shipping on orders $50+
• Processing time: 2–4 days
Estimated Delivery Times:
• Asia: 5–7 days
• North America / Europe: 6–10 days
• Australia / New Zealand: 6–10 days
Tracking is provided for every order.
Our Shipping Policy
Returns & Refunds
- Return or exchange requests may be made within 14 days of delivery.
- Items must be unused, unworn, and returned in their original packaging.
- For defective, damaged, or incorrect items, we cover return shipping. For other eligible returns, return shipping is the customer’s responsibility.
- To request a return, contact us with your order number before sending the item back.
Nature’s Fingerprint
- Natural wood and crystal may vary slightly in color, grain, texture, transparency, and inclusions. Even different sides of the same bead can appear unique.
- These variations are part of the natural character of the materials, making each piece subtly different in appearance rather than imperfect.
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